Shipping Policy - International Customers

FedEx International: Choose this option if you are located outside Australia. Online tracking and confirmation of your package(s) is available. FedEx offer 3 to 7 business day delivery worldwide.

Shipping Policy - Australian Customers

Express Post: Next day delivery service Australia wide with tracking. PO Box deliveries are available.

Shipping and Delivery Information

1. 4D Systems Pty Ltd is unable to guarantee the exact delivery time of any goods ordered, however, we endeavour to always dispatch your order within  48 hours from the date that you place the order (Business days only, which exclude Saturdays, Sundays and holidays).
2. The delivery guidelines and estimates (above) are merely an estimated time for the average delivery to a given area. Orders may arrive sooner, or later than the estimated time shown. Please remember delivery times are given in business days and NOT calendar days. We are not responsible for delays beyond our control such as postal or customs delays.
3. 4D Systems Pty Ltd reserves the right to automatically upgrade any selected method of shipping, without additional cost to you, at our discretion.
4. All shipping charges are based upon the weight of the goods ordered and are intended to be as fair as possible, and in some cases shipping is actually subsidized.
5. You will only be charged the amount of shipping shown at the time of placing the order, provided you have chosen a correct method for your location. If the actual cost of shipping your order is more expensive due to a product weight fluctuation or due to postal/courier price fluctuations, then 4D Systems Pty Ltd will cover any additional expenses. You are only ever charged the amount that is specified at the time of placing the order, provided you select a correct method of delivery for your location.

6. Goods that are lost in transit and have no insurance, the customer agrees that 4D Systems Pty Ltd will not be held responsible. The customer also acknowledges that goods lost with insurance, the insurance cover may be limited.